Transparency, integrity and accountability are central to how Meduspace Holding and all Group companies engage with people, professionals, clients, partners and communities.

This channel provides a secure and confidential way to report breaches covered by whistleblowing legislation, as well as to raise complaints about actual or potential adverse social, environmental or governance impacts; conduct considered unethical or unfair; and failure to fulfil the Group’s public commitments, including its common benefit purposes. These complaints are handled under the Group’s Voluntary ESG Grievance Procedure.

The channel is available to employees, contractors, consultants, suppliers, partners, clients, healthcare professionals, participants in our training activities and conferences, shareholders, and anyone who believes they may be affected by the activities of Group companies.

This channel is not intended for commercial complaints, refund requests, technical support for courses and platforms, employment-related requests, or requests to exercise privacy rights.

For these matters, please use the contact details provided on each company’s website.

How to submit a report

Reports may be submitted in writing or orally through the platform.

Where possible, please describe the facts, the relevant dates or period, the people or companies involved, and provide any supporting documents.

Confidentiality

The identities of the reporting person, the people involved and anyone mentioned in the report are protected. Access to this information is restricted to those authorised to handle the report.

You may choose to submit a report anonymously. If you do, please keep the code issued by the platform, which allows you to track your report and respond to any requests for clarification.